Returns and Refunds Policy

Pay cash for your online order at the door of your home. You can use the payment method – cash on delivery – for purchases made through our store cumpre.online, for which it is necessary that you read and accept our terms and conditions:

Enter the address where we should deliver your order.

Select «Cash on Delivery» as your payment method.

Check that the address you have entered is within the area covered by this service, for this purpose, during the purchase process, by entering your address you will be able to see if the area is covered by our logistics operators.

The only channel available for payment on delivery is cash payment for the exact value of the product you have ordered.

The usual delivery times apply, this is approximately 1 to 2 business days for local deliveries and up to 10 business days for other countries in the region with additional shipping costs and with a single payment system via PAYPAL (other conditions apply).

In the email you register you will receive the confirmation of your order and we will inform you of the tracking number with which the product will be delivered to you so that you can confirm it at the time of payment to the transport company that will make the delivery.

Overview

Our refund and return policy is 2 days.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging.

There are several types of items that are not eligible for returns. Intimate products such as perfume, cologne, body mist and deodorant are non-returnable.

We require a receipt or proof of purchase to complete your return.

Only regular priced items can be refunded. Sale items are non-refundable.

We will only replace defective or damaged items. If you need an exchange for the same item, please email us at cumpre.online@hotmail.com and contact the seller.